Installation services

Installation Service in Partnership with MyHammer, Werkspot, and Travaux

Through our partnership with MyHammer, Werkspot, and Travaux, we offer a convenient way to find professional installers for our products. These services are available in Germany (MyHammer), the Netherlands (Werkspot), and France (Travaux).

What is the installation service and how can I book it?
Our installation service connects you with qualified installers through our partners - MyHammer, Werkspot, and Travaux. To use this service:

1. Select Your Product: Choose and purchase your Klimatime products.
2. We Contact You After Your Purchase: After you purchase your Klimatime product, you will receive an email with further information about the installation service.
3. Post Your Job for Free: Describe your installation needs on the respective platform. You'll receive offers from several vetted installers.
4. Choose an Installer: Review the installers' profiles, previous work, and customer feedback. Select the one that offers the best value for your project.
5. Arrange Installation: Directly organize quotes and installation schedules with your chosen provider.
6. Payment and Completion: After installation, payment is made directly to the installer.

Is there a cost for posting a job on these platforms?
A: No, posting a job on MyHammer, Werkspot, and Travaux is free of charge.

Can I book the installation service after purchasing my Klimatime product?
Yes, you can arrange for installation services at any time after your purchase.

How can I ensure the installers are certified for handling these installations?
While we verify the certifications of installers, we recommend that you actively check and validate their credentials. Ensure they are certified for handling installations and refrigerants, and comply with manufacturer instructions.

Is there a warranty on the installation?
The warranty is usually provided by the equipment manufacturer. For the warranty to be valid, ensure that the installation is done by a qualified professional following the supplier's guidelines. In case of any issues, contact both the equipment supplier and the installer.

How do you ensure the quality of service provided by the installers?
Our installers are thoroughly vetted for high-quality service. This includes:

• Compliance with ID and background checks to ensure trustworthiness.
• Skills evaluation to confirm their qualifications.
• Regular reviews and ratings based on previous assignments, providing transparency and assurance of their performance.

How do you find installers in my area, and what can I expect in terms of pricing?
We prioritize finding qualified installers in your area by:

• Conducting initial checks to identify capable professionals nearby.
• Ensuring that the installers we connect you with have the necessary qualifications and expertise.
• Providing an approximate price range for installation services, so you have an idea of the costs involved.

How do I choose the right installer for my needs?
You have complete control over selecting your installer. Make your decision based on:

• Ratings, reviews, and photos from previous assignments, giving you insights into their work quality and customer satisfaction.
• The ability to compare competitive pricing, ensuring you get the best value.
• Easy comparison of tailor-made offerings, allowing you to find the option that best suits your specific requirements.

Q: What support is available if I encounter issues with the installation service?
Our trusted partner, Instapro (MyHammer/Werkspot/Travaux), is committed to supporting you in case of any issues. You can contact the helpdesks for assistance:

• Werkspot Helpdesk
• MyHammer Helpdesk
• Travaux.com Helpdesk